◎Project Management
◎Full Stack Web Development
◎Database Administration
◎UI/UX Design
◎Process Automation
◎Technical Documentation
◎System Optimization
◎SQL & Data Warehousing
◎O365 & SharePoint Administration
◎SEO & Web Content Strategy
- Oversees optimization and enhancement of learning management platforms, aligning with modern educational needs and compliance standards.
- Leads cross-departmental teams to deliver improvements across IT systems, prioritizing automation and efficiency via tools like Power Automate.
- Serves as primary SharePoint subject matter expert, guiding planning and troubleshooting for wide-reaching academic initiatives.
- Supports O365 suite integrations (Flows, Power BI, and related applications) to streamline internal communications and reporting.
- Manages technology logistics, including website postings, inbox monitoring, and quality control for digital assets.
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- Engineered, tested, and deployed responsive websites and landing pages from concept to launch, harmonizing UI/UX with institutional branding.
- Elevated site architecture, content, and internal linkage to improve SEO rankings and attract targeted traffic.
- Developed custom front-end and back-end solutions using PHP, JavaScript, and HTML/CSS, integrating with various database systems.
- Managed ongoing content updates and feature expansions through Cascade CMS.
- Formulated, documented, and enforced web policies for social media and digital content management.
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- Coordinated full-cycle software development for departmental projects, including testing and documentation.
- Served as RedCap superuser, managing project creation, user permissions, and platform security.
- Introduced enhanced usability features within RedCap based on evolving requirements.
- Delivered troubleshooting and user support tailored to public health scenarios.
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- Directed project teams for AV and classroom technology deployments across campus.
- Drove modernization of learning spaces and coordinated with national AV vendors.
- Balanced overlapping projects with aggressive timelines while maintaining client engagement.
- Drafted technical proposals and documentation to support funding and implementation.
- Maintained ongoing client communication and post-deployment support.
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- Developed and maintained SQL Server databases, optimizing data flows through DTS/SSIS.
- Generated management reports using SSRS for executive decision-making.
- Provided production support and troubleshooting for websites and applications.
- Administered SQL Server operations, including backup, restore, and permissions.
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- Built and customized high-impact WordPress websites for state agencies using PHP, Perl, and JavaScript.
- Enhanced forms and data collection applications in .NET and WordPress for emergency management.
- Developed and administered custom plugins and integrated external services.
- Oversaw site security, installation, and scalability for public-sector web platforms.
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- Designed and implemented resilient database systems for special needs programs.
- Managed data replication, migration, and backup/recovery for health research initiatives.
- Monitored database security and access privileges for cross-functional users.
- Developed documentation and technical guides for users and admins.
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- Architected and administered large Access databases and data warehouses for statewide fiscal reporting.
- Designed, maintained, and documented complex database schemas and stored procedures.
- Supported development and testing cycles to ensure reliability for audit operations.
- Streamlined information management from data ingestion through reporting.
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- Provided end-user technical support and troubleshooting for educational staff.
- Supported development and public release of data-driven online applications and databases.
- Administered web and FTP resources for secure information exchange.
- Handled MS Office issue resolution and workstation maintenance.
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- Managed hardware operations across mainframes, tape drives, and desktops for large-scale sales support.
- Contributed to multi-million-dollar sales projects through technical collaboration.
- Maintained high reliability and prevented operational interruptions.
- Fulfilled diverse help desk duties as assigned.
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William Woods University
Doctor of Education (EdD), Educational Management and Leadership
In progress
University of Missouri–Columbia
Educational Specialist, Learning Technologies in Schools
University of Illinois Springfield
Master’s Degree, Management Information Systems
Lincoln University in Missouri
Associate & Bachelor of Science, Computer Information Systems
★WordPress: Internationalization
★Time Management Fundamentals
★Coaching Skills for Leaders and Managers
★Leading Productive One-on-One Meetings
★Graduate Certificate in IT Project Management